The pre-arrival link in your emails

Foyer never holds guest emails. Your PMS sends the confirmation and pre-arrival emails, so add one link to those templates and merge in the booking reference:

https://foyerintelligence.com/a/<your hotel id>/<booking reference>

Ask Foyer support for your hotel id. A line that works above the link (the same words Foyer writes onto the reservation):

Your stay on your phone (Foyer). Open the link and we'll text a code to the phone on your booking:

Why the link alone opens nothing#

• Emails get forwarded, so the guest enters the 6-digit stay code, or, where codes by text are on, a 4-digit code we text to the phone on the booking.
• A wrong code and an unknown booking get the same answer.
• Repeated wrong codes are locked out.

Merge fields#

Offers before arrival#

Once in, the guest sees the hotel's offers for the stay, such as a room upgrade, at the moments Phil picks within your limits:

• Your daily cap, and one offer a day per guest.
• The per-stay cap (offers before arrival count toward it).
• Quiet hours in your time zone, and the guest's STOP.

Pre-arrival offers are off until you turn them on.

What offers may say#

• Rooms left for the guest's dates, only from your PMS availability synced in the last day, and only at or under the number you set (at most 10).
• That a room is held for the guest until a time, only when the offer really holds the room until then.
• The share of guests who chose it, only from your own stays: at least 30 checked-out stays of that room type, and at least half of them.
• The price per night, with the total, when the total divides exactly by the nights.
• Before arrival, an upgrade offer may say that upgrades on the day depend on what is still available.
• Nothing else is claimed: no countdowns that reset, no invented demand, no was-and-now prices. Push messages never carry any of these lines.