Usage
Your plan, this month's check-ins and call units, one-time packs, auto top-up and the monthly log.
Usage shows what your hotel has used this month against what the plan includes, the one-time packs bought, and a log of each billing period. Prices and what each plan includes are in Plans and billing.
Who can use it#
- Managers and admins with the Usage page. A manager reads it.
- Buying packs, auto top-up and Manage billing: admins only.
What the page shows#
- Plan: the current plan, its status and when it renews or ends, with Manage billing for admins.
- Check-ins and Voice calls: used, included, packs and remaining this month, with the last six months.
- A notice when 80% and again when 95% is used. It tells an admin to buy a pack and others to ask their admin.
- Buy packs and Auto top-up, where your plan has packs. Auto top-up buys packs automatically, up to the number a month you set. Its terms are shown beside the switch, and turning it on asks you to confirm.
- Purchases: every one-time pack.
- Monthly log: one row per billing period with orders, revenue, requests, check-ins, check-outs, offers taken, calls and messages. Each row follows a paid period, so it can differ from calendar-month charts.
Common tasks (admin)#
Buy a pack
- Press Buy packs on the Check-ins or Voice calls card.
- Choose the packs and press Continue to payment. Payment opens in a new window, so allow pop-ups for the dashboard.
Turn on auto top-up
- Set the most packs a month.
- Switch on Auto top-up.
- Press Confirm auto top-up.
Open billing
- Press Manage billing.
Something unclear or out of date? Write to support@foyerintelligence.com.